Academic Support

Our team is available to assist with technical issues, partnership requests, and platform feedback.

Get in Touch

We provide priority support for our global academic community.

Support Ticket System

Please use the form to open a secure ticket. Direct email support is disabled to prevent spam.

Response Time

Mon-Fri: 9am - 5pm (UTC) Average response: 24 hours

Data Privacy

All communications are encrypted and adhere to our strict privacy policy.

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Common Questions

How do I report a bug?

Select "Technical Support" in the form. Please include your device type and browser version for faster resolution.

Is EduZoon free to use?

Yes, our Citation Generator, Converter, and Digital Library are open-access tools provided free of charge.

Do you store uploaded files?

No. All processing happens locally on your device (Client-Side). We never see or store your documents.